Shipping policy
Where Do We Deliver To?
We proudly deliver Australia-wide using the Australia Post network. Your orders can be sent to your home or workplace. We also offer international shipping to select countries.
How Much Does Postage Cost?
We offer free standard shipping across Australia for all orders over $149.
- Standard Shipping: $12.95 (for orders under $149)
- Express Shipping: $14.95 (Only $8.99 for orders over $149)
- International Shipping: Rates vary based on destination, starting at $18.95.
Which Payment Methods Are Available?
We accept a variety of payment methods for your convenience:
- Afterpay
- PayPal
- Visa
- Mastercard
- American Express
Are All Items on the Website in Stock at All Times?
While we strive to keep all items in stock, unforeseen circumstances may lead to some items being temporarily unavailable. In such cases, this will be clearly noted on our website.
When Can I Expect to Receive My Order?
Orders are dispatched within 1-3 business days. For Australian addresses, delivery typically takes between 7-10 business days after dispatch. You will receive a tracking number to monitor the status of your order.
What Is Your Refund Policy?
We are committed to your satisfaction and offer a 100% money-back guarantee if a product does not perform as promised. If you need further assistance with your order, please reach out to us at info@all4ella.com.au.